Shop Policies

Variations:

  • The colors and patterns displayed on your screen are representative of the art you will receive.

  • Each item is handmade and crafted with care and attention to detail. The artisanal nature means that slight variations in size, color, and design naturally occur. These nuances contribute to the uniqueness of each piece, ensuring that no two items are exactly alike. Celebrate these subtle differences as a testament to the authenticity and craftsmanship of your new handmade products.  Embrace the unique character of each piece.

Caring for Your Stained Glass:

  • To clean your glass, use a soft cloth and wipe gently. If using a cleaner, ensure it is non-ammonia and non-abrasive, and use a soft cloth for gentle wiping. A drop or two of mild dish soap works well.

  • Avoid vinegar, ammonia (common in many glass cleaners), and acid-based cleansers, as these can harm the came and solder that hold the piece together. Abrasive materials may remove or scratch the patina on the metal.

  • For hanging, we recommend using a picture hanger, nail, or cup hook at the top of your window sill. Please refrain from using suction cups, as they are not reliable and may fail.

  • When storing, wrap the piece in tissue paper and then padding material/box, as bubble wrap and plastics can potentially damage the came and solder.

  • Care instructions are included with each order

Safety:

  • As a precautionary measure, please wash your hands after handling stained glass pieces due to the lead content in solder and came.

  • Glass can break, especially with rough handling or falls. Handle with care.

  • Not intended for use by children.

Shipping:

  • Shipping for stained glass work is via USPS Priority Mail, Monday through Friday, excluding holidays. USPS Priority Mail includes tracking.If you require alternative or upgraded shipping options, please reach out before placing your order.

  • Small items (stickers, patches, etc.) are sent via USPS First Class, fitting into a standard envelope.

  • International shipping is NOT available.

  • Your order is carefully packaged, and I expect it to arrive in excellent condition.

  • We will send an email confirming your order and tracking information.

  • Please don't hesitate to reach out if there is any issue with your order. I want you to love your new art as much as I do! Your satisfaction is a priority, and I am here to assist with any concerns or questions you may have.

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